Sales & proposal integrity
Sales Integrity6.3/10
Reviewers most often describe the sales process as knowledgeable and professional, with several saying expectations around rates, monthly costs, and installation were explained clearly. At the same time, a meaningful minority report problems with contract expectations, sales accuracy, or feeling misled about the solar arrangement.Solar.com's composite of published customer feedback, not a customer quote
Clear, knowledgeable sales conversations. Several reviewers say the sales team explained the process well and laid out rates, monthly costs, and installation details in a straightforward way. Representative review excerpt: "Completely professional, told me exactly how things were going to work, rates, monthly costs, installation, etc."
Professionalism during the proposal stage. Some customers describe the company as knowledgeable and professional through the quoting and proposal process, with clear communication before work began. Representative review excerpt: "I researched and met with over 4 different solar companies, WSC was the last and I could not believe the difference in knowledge and professionalism."
Complaint pattern around contract and sales expectations. Other reviewers report concerns about contract terms, savings expectations, and inaccurate or confusing sales representations. Representative review excerpt: "The contracts feel incredibly abusive as if you don't scrape to get her enough in enough time you pay 100 MORE a month AND my True up cost me 700."
Price & financing transparency
Price Transparency5.8/10
Feedback on pricing and financing is mixed. Some reviewers say pricing felt reasonable and billing was correct, while others describe surprise costs, unclear final outcomes, or frustration tied to incentive timing and project delays.Solar.com's composite of published customer feedback, not a customer quote
Pricing described as reasonable. Some reviewers say the options were good and the prices felt reasonable, with updates provided from the first appointment through completion. Representative review excerpt: "The options were great, the prices reasonable, and I was kept well informed from the first appointment until the project was completed."
Billing and cost details handled cleanly for some. A few customers report that billing was complete and correct, and that rate and monthly cost details were explained clearly. Representative review excerpt: "Keep you updated on progress or job delays and the billing is complete and correct."
Concerns about costs and timing. Other reviewers describe frustration with contract costs, true-up bills, or delays that left them waiting for permission to operate or other project milestones. Representative review excerpt: "The contracts feel incredibly abusive as if you don't scrape to get her enough in enough time you pay 100 MORE a month AND my True up cost me 700."
Communication & coordination
Communication6.0/10
Communication is a common strength, with many reviewers praising responsiveness, coordination, and helpful handoffs between solar and roofing work. However, a notable share of reviews describe unanswered calls, slow follow-up, or uncertainty about project status and service requests.Solar.com's composite of published customer feedback, not a customer quote
Responsive and flexible for many projects. Many reviewers say the team was knowledgeable, responsive, and able to schedule work around their needs. Representative review excerpt: "They were very knowledgeable and able to schedule work around my schedule."
Helpful coordination across roof and solar work. Some customers appreciated that WSC could handle both the roof and solar portions of the job, which simplified coordination during the project. Representative review excerpt: "The fact that they could handle the solar AND the roof was a huge pro for us instead of bidding out to two separate contractors."
Complaint pattern around follow-up gaps. Other reviewers report difficulty reaching the company, missed callbacks, or slow responses when they needed updates or service help. Representative review excerpt: "Horrible customer service never answer the phone or call back would not recommend Its been over 8 months and ive tried multiple times to have them service the solar they..."
Timeline reliability
Timeline Reliability6.1/10
Timeline feedback is mixed but leans slightly positive. Reviewers often describe the install itself as moving quickly or being scheduled well, while others mention delays in permitting, starting work, or getting updates between stages.Solar.com's composite of published customer feedback, not a customer quote
Some jobs moved quickly. Several reviewers say the company was able to complete work promptly or squeeze projects into their schedule when needed. Representative review excerpt: "WSC was exceptionally responsive and was able to schedule our work to be completed as soon as possible."
Helpful when weather or scheduling got in the way. A few reviewers note that the crew adjusted to conditions or stayed helpful and friendly even when the schedule slipped. Representative review excerpt: "It took a long time for the permitting/paper side of things but the install went pretty quickly and everyone was helpful and friendly."
Complaint pattern around permitting and start-date delays. Other reviewers report long waits for permitting or activation, delays in learning when work would begin, and occasional mistakes in the paperwork process. Representative review excerpt: "WSC applied for a permit using the wrong address and after 13 days of waiting for an update after repeated attempts, I had to fire them."
Workmanship & site care
Workmanship8.0/10
Workmanship is the clearest strength in the review set. Reviewers frequently describe professional crews, solid roofing or solar installation quality, and cleanup that was handled well, with only rare mentions of site-care concerns.Solar.com's composite of published customer feedback, not a customer quote
Professional installation quality. Many reviewers say the crew did a professional job installing roofs and related work, with clean and efficient execution. Representative review excerpt: "WSC arrived on time each day, they did a professional job installing the roof, and cleaned up each day when finished."
Clean and well-managed job sites. Customers often mention on-time arrivals and cleanup at the end of each day, which suggests solid site management during the project. Representative review excerpt: "WSC arrived on time each day, they did a professional job installing the roof, and cleaned up each day when finished."
Rare site-care complaint. A small number of reviewers describe isolated concerns about how materials or equipment were handled around the property. Representative review excerpt: "The neighbor across the street is getting their roof done by WSC Solar and Roofing at the moment, the employees working decided to move our garbage bin onto our muddy..."
Long-term support & performance
Long-Term Support6.0/10
Post-install feedback trends mixed to negative. Some reviewers say their system has performed well and that they felt well taken care of, but a larger share of the evidence describes service gaps, unresolved equipment issues, or difficulty getting warranty-related help.Solar.com's composite of published customer feedback, not a customer quote
Complaint pattern around service and repairs. More often, reviewers report problems getting help after turn-on, including unanswered service requests, equipment issues, or unresolved monitoring and performance concerns. Representative review excerpt: "Horrible customer service never answer the phone or call back would not recommend Its been over 8 months and ive tried multiple times to have them service the solar they..."
Positive reports on system results. A few reviewers say their solar system has performed well and that they felt satisfied after the work was finished. Representative review excerpt: "Our solar system has been terrific!"
Some customers felt supported after install. Other reviewers describe the company as professional and helpful after the project, with no surprises and good communication. Representative review excerpt: "They are very professional, communicated with the family the whole time, very helpful, and there were no surprises and so far no issues."
How this is built: category scores and summaries weigh the company's full published rating record (88 Google reviews averaging 4.6 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.