Your Energy Solutions Reviews

Reviewers generally describe the sales process as clear, professional, and low-pressure, with many saying the team explained options and set expectations well. A smaller but meaningful set of reviews raises concerns about contract language, proposal accuracy, and occasional gaps between what was discussed and what customers believed would happen.Solar.com's composite of published customer feedback, not a customer quote

Clear, low-pressure sales. Many reviewers say the sales team was responsive, helpful, and upfront, with proposals that were explained in plain language and without heavy pressure. Several also describe honest assessments that helped them understand the path forward. Representative review excerpt: "I had given up on installing solar because it seems like I could not find a professional company that is honest and upfront until I met the team from your..."

Helpful guidance and process clarity. Customers frequently report that the team answered questions and coordinated the next steps well, including utility and permitting-related handoffs. This is one of the stronger parts of the review set. Representative review excerpt: "Others included David in sales who demystified the process, Varon who coordinated with the utility to ensure we met all requirements, and Gino, who collaborated with Maxwell Power (formerly HDM..."

Contract and expectation concerns. A smaller group of reviewers says they had to read contracts carefully or add clarifying language, and some describe dissatisfaction with proposal details or post-sale expectations. The complaint pattern is not dominant, but it is present. Representative review excerpt: "Just make sure to read the contract and if you are not satisfied with the language in the contract, talk to them and add clarifying language to the contract."

Feedback on pricing and financing is more mixed than in the sales category. Many reviewers describe fair quotes, reasonable pricing, and good value, but others report surprise costs, prepayment demands, refund issues, or confusion around contract and financing terms.Solar.com's composite of published customer feedback, not a customer quote

Fair pricing and value. Some also describe the experience as good value for the cost. Representative review excerpt: "Our solar panels are great and work perfectly, and the quote was the best of the many I received, great value for cost."

Straightforward pricing for many jobs. Customers often mention reasonable prices and no pushy upselling, which suggests pricing was clear for a sizable share of the review set. These reviews generally frame the purchase as understandable and workable. Representative review excerpt: "No pushy sales, reasonable prices, expert installers, friendly staff and frequent communications throughout the project."

Unexpected charges and payment friction. Other reviewers report last-minute added costs, requests for full pre-payment, or dissatisfaction with how refund and financing-related issues were handled. This category has a noticeable complaint pattern, so it reads as mixed overall. Representative review excerpt: "At the very last minute they told me that a new electrical sub panel needed to be installed at additional cost."

Reviewers often describe the team as responsive, knowledgeable, and good at coordinating the project across different steps. Still, the category includes a meaningful set of complaints about slow callbacks, repeated follow-up, and cases where customers felt they had to chase updates.Solar.com's composite of published customer feedback, not a customer quote

Responsive and knowledgeable support. Many reviewers say communication was excellent and that the team handled questions, schedule changes, and handoffs smoothly. These reviews often highlight a helpful, organized project experience. Representative review excerpt: "Communication was excellent, and they even accommodated some last-minute schedule changes."

Good coordination across the process. Customers also describe a coordinated experience from survey to final sign-off, with staff who kept the project moving and were easy to work with. This is a common positive theme in the review corpus. Representative review excerpt: "From the salesman to the final sign off assistance, the people were helpful and knowledgeable."

Follow-up delays and dropped handoffs. A noticeable set of reviewers says they needed to call or email repeatedly to get answers, and some report slow or incomplete follow-up after installation. The issue appears often enough to keep this category from being purely positive. Representative review excerpt: "I will say that the job was done well, but the number of times I needed to call and follow up was absolutely absurd."

Timeline feedback is generally positive, with many reviewers saying the process moved along and that the company handled inspections, permits, and activation successfully. At the same time, some customers report delays, rescheduling, and missed timing expectations, especially around installation and inspection steps.Solar.com's composite of published customer feedback, not a customer quote

Projects completed and inspected successfully. Several reviewers say the multi-month process ended with city inspection passing and the system moving forward as expected. These accounts suggest the company can keep a project on track through the permitting and inspection stages. Representative review excerpt: "Toward the end of the multi-month process, which included time to get a new roof installed, we passed city inspection with YES tech, Dario, an extremely courteous young man, present..."

Fast installs when capacity allowed. Some customers describe quick installation and a smoother-than-expected pace once work began. These reviews support the view that timing can be efficient in favorable cases. Representative review excerpt: "They did the install super quick and had great pricing."

Delays and reschedules. Other reviewers report waiting months after signing, repeated cancellations, or being told a project was on track when it was not. The complaint pattern is material, so timing should be viewed as mixed rather than uniformly reliable. Representative review excerpt: "Again I was reassured by both Nic Short as well as Jessica(my PM) that everything was on track and that installation would be done in 2024."

Workmanship is one of the strongest themes in the review corpus. Reviewers frequently praise the installation quality, attention to detail, and professionalism of the crews, while a smaller group reports roof damage, leaks, or repair concerns after the job.Solar.com's composite of published customer feedback, not a customer quote

Careful, detailed installation. Many reviewers say the install was done beautifully and note attention to detail during the job. Some also mention thoughtful finishing touches that made the project feel professionally completed. Representative review excerpt: "The installation itself was done beautifully, and I especially appreciated the attention to detail – they even painted the conduit to match my house!"

Professional crews and cleanup. Customers often describe courteous installers who left the site in good condition and handled the work cleanly. This is a strong and recurring positive theme. Representative review excerpt: "The installers did an amazing job and left the place spotless and the panels working perfectly."

Roof damage and repair concerns. A smaller but important set of reviewers reports roof leaks, damage, or concerns about punctures and follow-on repairs. These complaints are not the majority, but they are significant enough to note. Representative review excerpt: "The installer damaged my roof and rain water got into my ceiling."

Post-install feedback is broadly strong, with many reviewers saying the system performs well over time and that the company stands behind the work. The main downside is that some customers report delays or friction when seeking support, especially for repairs or follow-up service.Solar.com's composite of published customer feedback, not a customer quote

Strong ongoing performance. Many reviewers say their solar arrays or batteries have worked well for years with no major issues. These comments suggest solid long-term system performance for a large share of customers. Representative review excerpt: "We've had our YES solar array and batteries now for two years and not a single problem!"

Support that stands behind the work. Several reviewers describe helpful post-install service and say the company remained responsive when a repair or follow-up was needed. This is a notable strength in the long-term support category. Representative review excerpt: "If you have an older solar system that needs repair, or if you're looking for a company that truly stands behind its work, I highly recommend Your Energy Solutions and..."

Service follow-up gaps. Other reviewers report difficulty getting timely fixes, tracking down support, or resolving equipment issues after the system was running. The category remains positive overall, but these complaints show that post-install support can be uneven. Representative review excerpt: "Since then YES stopped supporting my units while the Enphase microinverters carry a 25 years warranty."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.