Zana Electric Reviews

Reviewers describe the sales and proposal process as clear and straightforward, with explanations of scope and expectations that generally matched the finished job. The evidence set is entirely positive, so the main pattern here is clarity rather than pushy selling or mismatched expectations.Solar.com's composite of published customer feedback, not a customer quote

Clear scope discussions. Reviewers say the team took time to explain the full scope of the work and what was being recommended before the job moved forward. Representative review excerpt: "Armando was honest and took the time to explain the full scope of the job."

Helpful project planning. Reviewers report support from the permitting stage through installation, including help shaping a solution that fit the project needs. Representative review excerpt: "Worked with us from the permitting process all the way to install, helping come up with a good solution that wouldn’t cost a fortune."

Expectations matched final result. Reviewers say the final project cost and overall outcome were in line with what they had been told upfront. Representative review excerpt: "They kept me informed of progress along the way and the final cost was what I was expecting."

There are no complaint reviews in this category, and the evidence points to straightforward communication around costs and project totals.Solar.com's composite of published customer feedback, not a customer quote

Fair and expected pricing. Reviewers say the job was completed at a fair price and that the final cost matched what they were expecting. Representative review excerpt: "Completed the job immediately and at a fair price."

Pricing quotes. Reviewers report that Zana Electric came in favorably and other quote options they received. Representative review excerpt: "The price was also the best out of the three quotes I received."

Project updates on cost. Reviewers describe being kept informed from quote through completion, which helped the pricing feel predictable. Representative review excerpt: "The owner kept me in the loop from the moment I reached out for a quote to the end of the project."

Reviewers most often describe strong communication, with frequent updates, approachable staff, and smooth handoffs through the project. One complaint review mentions poor communication and a late arrival, so the overall pattern is positive with a small but visible watch-out.Solar.com's composite of published customer feedback, not a customer quote

Frequent updates. Reviewers say the owner kept them in the loop from the quote stage through the end of the project. Representative review excerpt: "The owner kept me in the loop from the moment I reached out for a quote to the end of the project."

Professional, friendly interactions. Reviewers describe the team as friendly and professional, with communication remaining consistent throughout the job. Representative review excerpt: "Communication and friendliness the whole way throughout."

Isolated communication complaint. One reviewer reports a lack of communication and says the crew showed up late, indicating that coordination was not always smooth. Representative review excerpt: "No communication and shows up late too."

Reviewers generally describe projects moving on schedule, with timely arrivals and active coordination around permits and utility steps. There is one complaint review about late arrival, but most of the evidence points to reliable scheduling and efficient completion.Solar.com's composite of published customer feedback, not a customer quote

On-time work starts. Reviewers say the team arrived on time and completed the job efficiently once work began. Representative review excerpt: "After permission they arrived on time, completed the job efficiently."

Permits and utility coordination. Reviewers report that the company handled permits and coordinated with the utility company through the process. Representative review excerpt: "I appreciate them coordinating the work with SDG&E, pulling the appropriate permits with the City of San Diego, and holding my hand throughout the entire process."

Fast completion on some jobs. Reviewers describe some projects moving quickly from workday to city approval, suggesting strong process management on simpler timelines. Representative review excerpt: "Swap was done on day 1, the restucco was done on day 2 and the city approval was received on day 3."

Reviewers describe the installation work as high quality, professional, and efficient, with consistent praise for crew behavior and cleanup. This is the strongest category in the review set, and the evidence does not show a meaningful complaint pattern here.Solar.com's composite of published customer feedback, not a customer quote

Professional installation crews. Reviewers say the installers were professional, kind, and efficient during electrical panel work. Representative review excerpt: "Ismael and his co-worker were professional, kind and extremely efficient in the replacement of my electrical panel."

Clean work areas. Reviewers report that the workspace was left clean and that the crew cleaned up before leaving. Representative review excerpt: "The result was high quality, the workspace was clean, and the charger worked well when they were done."

Quality-focused execution. Reviewers describe the finished work as high quality and note that the company’s commitment to quality showed in the installation. Representative review excerpt: "Owned by Armando, Zane Electric provided exceptional service a year ago when they completed all the electrical installations in my unit, and their commitment to quality was evident then."

Reviewers describe useful post-install support, including monitoring upgrades and quick responses to service requests. The evidence is entirely positive, though it is a smaller sample than the installation-related categories.Solar.com's composite of published customer feedback, not a customer quote

Responsive service follow-up. Reviewers say the company responded quickly to a service request and corrected the issue with care. Representative review excerpt: "Zana immediately responded to a request for a service call on my solar system and corrected my issue quickly, respectfully and with care."

Monitoring and inverter support. Reviewers report help with microinverter and monitoring system upgrades after the original installation. Representative review excerpt: "I called Zana electric to upgrade my micro inverters and monitoring system."

Repeat-customer trust. Reviewers mention returning to Zana Electric again, suggesting satisfactory longer-term support. Representative review excerpt: "I’ve used Zana before and I am a repeat customer."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.