Zero Home Construction Reviews

Reviewers describe a sales process that is generally clear, low-pressure, and tailored to the work they actually needed. The review set shows no complaint pattern in this category, with feedback focusing on straightforward explanations and proposal handling.Solar.com's composite of published customer feedback, not a customer quote

Low-pressure guidance. Reviewers say the team explained options without pushing unnecessary upgrades and focused on what the customer needed. Representative review excerpt: "Had to replace our solar inverter and they made the process extremely easy and laid out all the various options for us without trying to upsell us."

Helpful, straightforward proposals. Reviewers describe the owner as knowledgeable and willing to work on the specific scope at hand rather than steering the project in a different direction. Representative review excerpt: "Knowledgeable and offers to work on what you need."

Trusted referrals. Some reviewers mention being referred by a local contractor they trusted, which they present as a sign of confidence in the company’s proposal process. Representative review excerpt: "I was referred to Dustin Merkley by a respected local roofing contractor who coordinates with him on projects involving solar."

Reviewers generally report fair pricing and clear cost handling, with a few comments pointing to savings and prior bids. The available reviews do not show a complaint pattern about surprise charges, deposits, or financing confusion, though the evidence base here is small.Solar.com's composite of published customer feedback, not a customer quote

Perceived savings. Reviewers say the company helped them save money relative to another bid they had already received. Representative review excerpt: "He replaced a micro inverter in a solar panel saving me hundreds of dollars from the bid I had received from the company that had initially installed the solar panels."

Good value reported. Some reviewers describe the pricing as favorable and say the job was completed sooner than expected. Representative review excerpt: "We got a great price and everything was completed earlier that expected."

Smooth coordination tied to cost experience. One reviewer links the overall value experience to the way details were handled efficiently from start to finish. Representative review excerpt: "Dustin stayed on top of every detail, ensuring everything was arranged smoothly and completed in an impressively short time."

Reviewers mostly describe responsive, proactive communication and solid project ownership. There is one complaint in the corpus about being left waiting after a maintenance transfer, so the category is strong overall but not spotless.Solar.com's composite of published customer feedback, not a customer quote

Responsive updates. Reviewers say Dustin was highly responsive and kept details moving efficiently. Representative review excerpt: "A special thanks to Dustin, who was incredibly responsive and ensured every detail was handled efficiently."

Proactive status updates. Several reviewers say they were kept posted throughout the process and did not need to chase the company for information. Representative review excerpt: "The communication was so great, I didn't ever need to reach out for questions because the owner was always keeping me posted on what was going on."

One coordination complaint. One reviewer says a transferred maintenance situation left them unable to get the remaining work completed and waiting on a contractor. Representative review excerpt: "I can't do anything since I transferred the maintenance system to ZeroHome which means I'm stuck until I can find a new contractor to complete the work."

Reviewers often describe projects moving smoothly, including larger jobs that combined roof and solar work. At the same time, a couple of reviews point to permit-related waiting and a job that lingered for months, so timing appears more variable than the stronger categories.Solar.com's composite of published customer feedback, not a customer quote

Smooth completions reported. Several reviewers say their solar or roof work was completed without timing issues and with a positive overall experience. Representative review excerpt: "I had a great experience with Dustin while doing our new roof and solar."

Broader project coordination. Some reviewers describe multi-part jobs, such as solar plus roof or insulation work, as moving through the process successfully with Dustin’s help. Representative review excerpt: "I had solar panels installed, a completely new roof, and new attic insulation, all with Dustin’s help."

Long wait for completion. One reviewer says they were still waiting after several months on a relatively simple job and felt the work had not moved forward. Representative review excerpt: "I've been strung along for over 4 months waiting on a relatively simple job and nothing has been done."

Reviewers consistently describe professional crews and quality installation work. The review set for this category does not surface a recurring complaint pattern about cleanup, damage, or workmanship fixes.Solar.com's composite of published customer feedback, not a customer quote

Quality-focused installation. Reviewers say the system components and installation work were handled with clear attention to quality. Representative review excerpt: "His dedication to quality meant that both the system components and the installation work itself were top-notch."

Professional crew. Some reviewers describe the team as professional, knowledgeable, and efficient from start to finish. Representative review excerpt: "From start to finish the team was professional knowledgeable, and efficient."

Multi-trade coordination. Reviewers also mention jobs that combined solar with roof or attic work, suggesting the crew handled broader site work as part of the project. Representative review excerpt: "I had solar panels installed, a completely new roof, and new attic insulation, all with Dustin’s help."

Post-install feedback is mostly positive, with reviewers describing inverter replacements and follow-up support as easy to handle. There is one complaint tied to a maintenance transfer and difficulty getting remaining work completed, so support after turnover appears mixed relative to the stronger upfront categories.Solar.com's composite of published customer feedback, not a customer quote

Helpful inverter service. Reviewers say replacement work on inverters was handled easily and with multiple options explained clearly. Representative review excerpt: "Had to replace our solar inverter and they made the process extremely easy and laid out all the various options for us without trying to upsell us."

Good follow-through after install. Some reviewers describe the owner as staying on top of details and keeping them informed after the system work was underway. Representative review excerpt: "The communication was so great, I didn't ever need to reach out for questions because the owner was always keeping me posted on what was going on."

Maintenance transfer concern. One reviewer says a maintenance transfer left them stuck while trying to get the remaining work completed, which points to a post-install support issue. Representative review excerpt: "I can't do anything since I transferred the maintenance system to ZeroHome which means I'm stuck until I can find a new contractor to complete the work."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.