Sales & proposal integrity
Sales Integrity7.4/10
Reviewers mostly describe the sales and proposal process as clear, informative, and low-pressure. Many say the company took time to explain options and tailor recommendations, while a small number of reviews raise concerns about how information was presented.Solar.com's composite of published customer feedback, not a customer quote
Clear explanations. Reviewers frequently say the sales process included helpful explanations and enough detail to understand solar options and next steps. Representative review excerpt: "i requested a quote from this company and i was given all the information concerning solar from a very knowledgeable and professional person named Azhar Yalda ."
Consultative approach. Several customers describe an in-home, no-rush approach where staff took time to evaluate needs and walk through the proposal. Representative review excerpt: "Jarrod took the time to meet with us at our home in the evening to evaluate our solar needs and options."
Isolated concern about accuracy. A small number of reviewers describe concerns that parts of the sales story or proposal expectations were not presented accurately. Representative review excerpt: "It's shocking to me that "Nick" the owner isn't concerned what so ever or more so that this sales person is fabricating parts of the story to account for his..."
Price & financing transparency
Price Transparency6.8/10
At the same time, a noticeable minority report payment or cost confusion, including prepayment issues, unexpected charges, and dissatisfaction around bills or refund-related outcomes.Solar.com's composite of published customer feedback, not a customer quote
Pricing pricing. Reviewers describe a recurring pattern in this area. Representative review excerpt: "They gave us a very competitive price and were professional and efficient throughout the entire process."
Good value reported. Some customers describe the overall pricing as strong value, especially when the project included related work and was managed smoothly. Representative review excerpt: "Luckily they do both and went with them as their quote was competitive (including reinstalling the solar panels) and knew that they were the experts with handling our solar panels."
Cost and payment concerns. A smaller group of reviewers report issues tied to payment timing, unexpected cost experiences, or dissatisfaction with post-project billing outcomes. Representative review excerpt: "My wife Kim is the owner and we paid in full with a check before project was done."
Communication & coordination
Communication8.0/10
Communication is one of the stronger themes in the review set, with many customers describing responsive staff, patient explanations, and solid project coordination. Complaints are present but limited, and they mostly center on situations where follow-up or ownership felt weaker after payment or after a problem surfaced.Solar.com's composite of published customer feedback, not a customer quote
Responsive project support. Reviewers often say the team answered questions, stayed patient, and helped customers understand the process from start to finish. Representative review excerpt: "Specifically, I really just didn't understand the process and Sean was extra patient and helpful throughout the entire time."
Helpful coordination. Several customers describe the company as handling HOA communication, permits, and customer updates without creating extra work for the homeowner. Representative review excerpt: "They handled dealing with my HOA, they handled getting the permits in time, and the work that was done was clean."
Follow-up concerns. A smaller set of reviewers say response quality dropped when they needed help later in the process or after the project was paid for. Representative review excerpt: "Based on my observations and experiences, once they have your money don't expect any kind of response or service."
Timeline reliability
Timeline Reliability7.4/10
Most reviewers describe permitting, scheduling, and inspection handling as well managed. Still, some reviews note delays, longer-than-expected inspection timelines, or gaps in updates while waiting for installation or activation steps.Solar.com's composite of published customer feedback, not a customer quote
Permitting handled well. Several reviewers say the company managed permits and related paperwork smoothly, including coordination with HOA and utility steps. Representative review excerpt: "They handled dealing with my HOA, they handled getting the permits in time, and the work that was done was clean."
Inspection process completed. Some customers report that inspections and related adjustments were handled successfully, even when more than one visit was needed. Representative review excerpt: "It took 2 inspections by the City of Tustin building inspectors, a week apart, and both went well, though an adjustment in the location of an electrical box had to..."
Delay reports. A smaller number of reviewers describe schedule delays or long waits for installation and inspection milestones. Representative review excerpt: "Wrong address in application(pay extra), delays(almost 1 yr), work quality is horrible."
Workmanship & site care
Workmanship8.5/10
Workmanship and site care receive very strong feedback overall. Reviewers commonly mention professional crews, clean installs, and careful handling of the property, while the few complaints focus on cleanup, roof-related fixes, or installation issues that required follow-up.Solar.com's composite of published customer feedback, not a customer quote
Professional crews. Customers frequently describe the installation crew as professional, thorough, and careful about protecting the home. Representative review excerpt: "His crew was also fantastic; professional, thorough, and really made sure my home was taken care of."
Clean installation. Many reviewers say the work was clean and completed smoothly, with the property left in good shape afterward. Representative review excerpt: "They handled dealing with my HOA, they handled getting the permits in time, and the work that was done was clean."
Follow-up cleanup issues. A small number of reviewers report broken tiles, cleanup concerns, or other site issues that they had to ask the company to address afterward. Representative review excerpt: "After the job was done, I checked the roof and had to ask them to come back replace some broken tiles and clean up some mess that they left behind."
Long-term support & performance
Long-Term Support8.2/10
Post-install support is generally described positively, especially when customers needed help with monitoring, connectivity, or other follow-up service. Some reviewers do report dissatisfaction when system issues lingered or when they felt support was limited after installation.Solar.com's composite of published customer feedback, not a customer quote
Helpful post-install service. Reviewers say the company responded to follow-up needs, including same-day help with monitoring and other post-install adjustments. Representative review excerpt: "We updated our internet and we could not get our internet to connect to monitor our solar and they came out same day to connect and make sure everything is..."
Ongoing support described positively. Some customers mention continued responsiveness and support well after the original installation was completed. Representative review excerpt: "Nick, Ryan, and their team are responsive, knowledgeable and we appreciate their ongoing support!"
Support limitations reported. A smaller set of reviewers describe frustration with post-install help when equipment issues or performance concerns needed attention. Representative review excerpt: "Based on my observations and experiences, once they have your money don't expect any kind of response or service."
How this is built: category scores and summaries weigh the company's full published rating record (64 Google reviews averaging 4.6 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.