Clean Energy Solutions Reviews

Reviewers give a mixed-to-negative picture of the sales experience. Some describe clear explanations and helpful guidance from individual reps, while a larger share report aggressive outreach, promises they felt were overstated, or pressure around the sales process.Solar.com's composite of published customer feedback, not a customer quote

Pressure and repeated outreach. Other reviewers report frequent calls and difficulty getting sales outreach to stop, even after saying they were not interested. These comments suggest persistent contact was a recurring frustration. Representative review excerpt: "This company calls me every single day, regardless of the fact that I've told them several times I have no interest in doing business with them and do not want..."

Promises versus expectations. Several reviewers describe sales claims that did not match their expectations, including savings or cost assurances that felt unrealistic. This pattern points to concerns about proposal integrity rather than isolated misunderstandings. Representative review excerpt: "They made lots of promises that they pay all my energy bills while my system starts running."

Clear walkthroughs. Some reviewers say the proposal process was explained clearly from start to finish and felt easier than expected. These accounts describe reps who were knowledgeable and helpful during the sale. Representative review excerpt: "He explained the process from start to finish, and it was much better than we expected."

Feedback on pricing and financing is limited but leans negative. Reviewers most often describe surprise costs, higher-than-expected bills, or pricing they felt was not presented clearly upfront.Solar.com's composite of published customer feedback, not a customer quote

Higher-than-expected billing. Some reviewers say the price they were given did not match the amount they were later billed. These comments center on unclear final cost and billing expectations. Representative review excerpt: "They tell them one price and then the customer gets a higher bill."

High price concerns. A reviewer describes the value as poor and the price as too high to trust. This adds to the theme that cost clarity was a problem for some customers. Representative review excerpt: "Even looked at their value and it is low quality work, and an exceedingly high price cannot be trusted"

Quoted add-on work. Another reviewer mentions being quoted for uninstall and reinstall work, which suggests pricing questions can arise around project changes. The available feedback does not show strong positive sentiment in this category. Representative review excerpt: "Was quoted price to uninstall and reinstall solar panels."

Communication receives more complaints than praise. Positive reviews mention helpful, responsive reps, but many reviewers report poor follow-up, missed calls, unanswered requests, and difficulty getting updates.Solar.com's composite of published customer feedback, not a customer quote

No-shows and missed follow-up. Several reviewers report appointments that were set but never kept, or promised callbacks that never happened. This suggests coordination problems rather than one-off delays. Representative review excerpt: "I had several appointment's set with them and they never showed up and don't bother to call."

Requests ignored. Other reviewers say they repeatedly asked for help or to be removed from contact lists without getting the response they wanted. The main complaint pattern is a lack of follow-through after customers reached out. Representative review excerpt: "I told them to stop calling me but they continue to do so."

Responsive team members. Some reviewers say certain team members stayed in touch, answered questions quickly, and helped them through the process. These accounts describe communication as professional and supportive when it worked well. Representative review excerpt: "Especially John who kept us updated and informed through every step of the process, answering all our questions before we could even ask!"

Timeline feedback is mixed. Some reviewers say the company handled approvals and installation efficiently, while others report delays, late updates, or systems that were still not fully connected months later.Solar.com's composite of published customer feedback, not a customer quote

Extended delays. Other reviewers report long waits for connection or delayed install dates, including cases where they still did not have a connected system after months. This is the main negative theme in the timeline feedback. Representative review excerpt: "After six months my system still not connected."

Approval process handled end to end. A few reviewers say the company managed permits, inspections, and other approvals without leaving them to figure things out. These comments point to a smoother timeline when the process stayed on track. Representative review excerpt: "Even the complicated approval process between the permits, inspections, load-bearing hurdles, nothing was left for me to figure out."

Quick installations. Some reviewers describe installations as fast and efficient. In those cases, the project appeared to move forward without major scheduling friction. Representative review excerpt: "Excellent company, they install quickly and efficiently."

Workmanship trends more positive than negative, though there are some serious complaints about unfinished work and roof damage. Positive reviews describe efficient installs and professional crews, while negative reviews focus on cleanup, finish quality, and repairs that were not completed as expected.Solar.com's composite of published customer feedback, not a customer quote

Efficient installations. Several reviewers say the crews worked quickly and efficiently and that the installation itself went smoothly. These reviews frame the onsite work as organized and professional. Representative review excerpt: "Excellent company, they install quickly and efficiently."

Professional install experience. Other reviewers praise the installation crew and describe the onsite experience as helpful. Some also mention being shown how to monitor the system after the work was completed. Representative review excerpt: "I want to give a big shout out to Clean Energy Solutions for doing an awesome job installing my solar panels in Yucaipa, and another big shout out to John..."

Finish and damage concerns. A smaller set of reviewers report poor roof appearance, unfinished installation work, or promised repairs that were not completed on time. These complaints suggest workmanship was not consistent across projects. Representative review excerpt: "The installer did a terrible job, my roof looks terrible also and on top of that he did not come back to finish the installation, so I waited and waited..."

This is the strongest-rated area in the review set. Most reviewers describe good system savings, helpful monitoring setup, and satisfactory post-install support, though a few note problems with outages, records, or getting help after installation.Solar.com's composite of published customer feedback, not a customer quote

Savings and performance. Many reviewers say the system has performed well and reduced their electric bills. These comments are the dominant theme in the post-install feedback. Representative review excerpt: "I like this company's service; I'm enjoying the savings on my electricity bill."

Monitoring and follow-up help. Several reviewers mention being shown how to monitor the system and getting updated support after installation. This suggests post-install handoff was positive for many customers. Representative review excerpt: "Especially John who kept us updated and informed through every step of the process, answering all our questions before we could even ask!"

Service and outage concerns. A few reviewers report issues such as missing records, power not reaching the home during an outage, or difficulty getting help afterward. These comments are present but less common than the positive performance reports. Representative review excerpt: "During the outage my solar power was not coming to my home despite the battery they installed."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.