Current Home Reviews

Reviewers often describe the sales experience as knowledgeable and clear, with several saying explanations were patient and pressure-free. Complaints are present but less common than praise, and they center on high-pressure sales tactics, unclear promises, and disappointment when expected savings or production did not match expectations.Solar.com's composite of published customer feedback, not a customer quote

Clear, patient sales help. Many reviewers say the sales side was informative and supportive, with explanations that helped them understand the process and proposed savings. Some also describe representatives as honest and willing to walk through details without pressure. Representative review excerpt: "He was honest, knowledgeable, and took the time to explain everything clearly without any pressure."

Transparent proposal guidance. A number of reviewers say they received straightforward guidance on costs, savings, and rebate-related paperwork. These comments suggest the proposal process was understandable for many customers. Representative review excerpt: "He was very transparent in how much money I am saving in my electricity bill and the overall cost of solar."

Pressure and promise concerns. Some reviewers report feeling pushed during the site visit or say the system did not perform as promised after sale. The complaint pattern includes pressure concerns and frustration over expectations that were not met. Representative review excerpt: "It seems like they use the guise of the site visit to make it more of a high pressure sales situation rather than an actual estimate."

This category is mixed to negative. A handful of reviewers describe clear pricing or financing explanations, but complaints are substantial and focus on deposits, quote surprises, payment mismatches, and frustration around incentive timing or refund-related issues.Solar.com's composite of published customer feedback, not a customer quote

Payment and quote mismatch complaints. Other reviewers say the quoted price or payment terms did not match what they were told, and some describe a deposit or payment issue that remained unresolved. This is the main complaint pattern in the category. Representative review excerpt: "I had a representative, Nate, come to my home and assure me he could offer a great deal, only to provide an unreasonably high quote."

Deposit and timing frustration. Some reviewers mention long waits after a deposit or dissatisfaction with how money and timing were handled. These comments point to concern about financial follow-through rather than the installation itself. Representative review excerpt: "8 months ago I wrote current home a deposit check."

Some clear cost explanations. A portion of reviewers say they understood the overall cost and payment structure, and some felt the pricing discussion matched their expectations. These reviews indicate that financing details were clear for at least some customers. Representative review excerpt: "I did my homework and met with 6 or 7 different solar companies, got familiarized with what I may need, at my budget and also thinking of future needs and..."

Reviewers generally describe communication as a strength, with many saying staff stayed in touch, answered questions, and helped coordinate the project. The complaints are material, though, and focus on unreturned messages, sporadic updates, and frustration when customers say they had to keep chasing answers.Solar.com's composite of published customer feedback, not a customer quote

Frequent, helpful updates. Many reviewers say they were kept informed throughout the project and could reach someone when they had questions. These comments describe a responsive team that helped coordinate next steps. Representative review excerpt: "It went smoothly and easily with no problems whatsoever Duke and Amiah were amazing in helping me keeping me updated with the process and the contractors that did the install..."

Supportive point of contact. Several reviewers describe specific staff members as patient, supportive, and easy to contact. That pattern suggests some customers experienced consistent project ownership. Representative review excerpt: "She was only a txt or phone call away if I needed an answer to my questions."

Unresponsive follow-up complaints. Other reviewers say emails, texts, and calls went unanswered for long periods, or that they had trouble getting issues addressed. The complaint pattern centers on poor follow-through rather than one-off delays. Representative review excerpt: "Getting Current Home to address this issue was an exercise in pure frustration: Unresponsive Customer Service: Countless emails, texts, and phone calls went completely ignored for months."

Reviews lean positive on timing when projects moved through permits, inspections, and activation on schedule or close to it. Still, complaint patterns are meaningful and focus on delays, missed callbacks, and long waits for updates or resolution after issues came up.Solar.com's composite of published customer feedback, not a customer quote

Some timely projects. Several reviewers say the process moved fairly quickly and that the timeline matched what they were told. These reviews describe installs and approvals that finished in a reasonable window. Representative review excerpt: "The process was fairly fast regarding plans, permits, install and city approval as it took approximately 4-6 weeks."

Clear permit and inspection coordination. Some customers say they were kept updated on permits, inspections, and what would happen next. That suggests decent coordination for part of the customer base. Representative review excerpt: "They kept me updated throughout the project and communicated clearly about inspections, permits, and what to expect next."

Delay and no-update complaints. Other reviewers report long waits, stalled follow-up, and little to no communication while they were waiting for completion or repair. These comments make schedule reliability a recurring concern. Representative review excerpt: "To date, we have yet to get any updates, and we have a useless system and have been waiting nearly 2 months and no end in sight."

Most reviewers describe the install crews as professional, clean, and efficient, and many say the job site was left in good condition. The negative reviews, however, point to installation mistakes, damaged property, and cleanup problems that some customers say required follow-up.Solar.com's composite of published customer feedback, not a customer quote

Professional install crews. Many reviewers praise the crews for being on time, respectful, and efficient. Several also describe the finished install as clean and well handled. Representative review excerpt: "The crew arrived on time, treated my home with respect, and made sure everything was clean before they left."

Clean workmanship reports. Some customers say the installation was neat and professional from start to finish. These reviews suggest solid workmanship for many projects. Representative review excerpt: "Very clean and professional install."

Property damage and cleanup issues. A smaller but important set of reviewers describe damaged roof materials, faulty work, or trash left behind after installation. The complaint pattern is centered on site care and installation quality. Representative review excerpt: "Current home was the company in charge of installing our solar on our brand new home, unbeknown to us, they cracked over 200 tiles on our roof and installed faulty..."

Post-install support receives many positive comments, especially when customers needed service, repairs, or help resolving issues after activation. Complaints remain significant and focus on underperformance, repeated service contact, and frustration when customers say support did not address system problems quickly.Solar.com's composite of published customer feedback, not a customer quote

Responsive repair support. Many reviewers say service staff and repair crews were helpful once issues came up after installation. These comments suggest post-install support can be effective for routine follow-up. Representative review excerpt: "From the solar install to a few repairs, customer service, installers, and repair crews have been great to work with..."

Helpful problem resolution. Some customers describe technicians as quick to respond and able to resolve problems faster than expected. Others say they felt supported after the install when a backup or service issue appeared. Representative review excerpt: "Super friendly, kept me informed the whole time, and resolved my problem faster than expected.Great technician and great service overall."

Performance and support complaints. Other reviewers report production below expectations or say they had to keep contacting the company to get answers about system issues. This is the main negative pattern in the category. Representative review excerpt: "In reality, over the past three months, the system has produced a mere 620 kWh per month—a fraction of what was promised."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.