Sales & proposal integrity
Sales Integrity6.1/10
Reviewers give Lift Energy Construction a mixed read on sales and proposal integrity. Many describe knowledgeable representatives who explain the package and expectations clearly, while a meaningful minority report pressure, changing details, or promises that did not match the final project setup.Solar.com's composite of published customer feedback, not a customer quote
Clear, helpful sales conversations. Several reviewers say sales representatives were knowledgeable, professional, and thorough when explaining the package, financing, and what to expect during the solar process. Representative review excerpt: "The salesman Issac Shillig went above and beyond explaining the package the financing, tax break, installation, and the expectations going solar with Lift."
Professional and pleasant process. Some customers describe the sales-and-install process as pleasant and say they would recommend the company based on that experience. Representative review excerpt: "The sales and install process were pleasant and I would recommend them based on that."
Mismatch between promises and setup. Other reviewers report that what they were told at sign-up did not match the actual project, including concerns about added costs, missing upgrades, or unclear responsibility for parts of the deal. Representative review excerpt: "We are paying about $65,000 for panels that we can’t even use up since we didn’t actually get what we were promised."
Price & financing transparency
Price Transparency5.3/10
Feedback on pricing and financing is mixed-to-negative overall. Some reviewers describe fair pricing or low upfront cost, but complaints more often focus on payment timing, refund issues, surprise charges, and confusion about financing details or incentive timing.Solar.com's composite of published customer feedback, not a customer quote
Payment and billing confusion. Complaints center on payments starting earlier than expected, refund or billing problems, and uncertainty about when charges would be taken from a bank account. Representative review excerpt: "We called to let them know why are we paying when we were promised payments wouldn’t start until the switch was complete."
Straightforward pricing for some customers. A few reviewers say the pricing felt good and the purchase was handled without hassle, including cases where the structure of the solar agreement was explained clearly. Representative review excerpt: "Good pricing, GREAT Installation Crew, NO headaches since the Install was complete!"
No-upfront-cost arrangements. Some customers mention being satisfied with the cost structure and say they did not have money out of pocket at the start. Representative review excerpt: "It was a no hassle deal, no money out of our pocket."
Communication & coordination
Communication5.3/10
Reviewers describe a split experience on communication and coordination. Positive comments emphasize responsive staff, frequent check-ins, and strong handoffs, while negative reviews point to unanswered emails, missed follow-through, and appointments that were not completed as expected.Solar.com's composite of published customer feedback, not a customer quote
Responsive, hands-on support. Some reviewers say staff stayed involved from start to finish, checked in along the way, and were open to questions or help when needed. Representative review excerpt: "They are amazing staff, help you from start and until the end, they continue to check up on you and they are open if you need help or questions."
Progress updates and coordination. Others say the company kept them updated and managed the project well even when multiple people or outside parties were involved. Representative review excerpt: "Everything was exactly as promised abd they were excellent at keeping up the progress even when other people/companies were involved."
Follow-up gaps and no-shows. Complaints focus on delayed responses, unresolved issues, and reps not showing up for scheduled appointments or not completing the work after arriving. Representative review excerpt: "We emailed a couple of times back and forth, still, nothing has been resolved and she no longer responds to my emails (I now have 4 emails sent with no..."
Timeline reliability
Timeline Reliability5.0/10
Timeline reliability is a common pain point in the reviews. Some customers report quick installations and timely inspections, but many others describe long waits for installation, permitting, inspections, or utility activation, along with repeated delays and rescheduling.Solar.com's composite of published customer feedback, not a customer quote
Extended waits for activation. Complaints describe long delays between signing, installation, and activation, including repeated inspection issues, paperwork problems, and months without an active system. Representative review excerpt: "I signed up with them May 7th of last year, panels did not go up until August, system was not turned on until January, and they have still not finished..."
Fast work once approved. A number of reviewers say the install itself moved quickly once approvals were in place, and some mention inspection and permission to operate arriving soon after. Representative review excerpt: "The inspection happened not too long after install (and passed), and I had permission to operate a short time after that."
Efficient installation pace. Some customers describe the install as fast and efficient, with the crew completing the work in a short window after signing. Representative review excerpt: "The install of our solar system was fast and efficient."
Workmanship & site care
Workmanship6.3/10
Workmanship and site care lean positive, though not without complaints. Reviewers often praise the crew’s professionalism, clean installs, and solid execution, but some report damage, incomplete fixes, or cleanup and site-safety concerns after the job.Solar.com's composite of published customer feedback, not a customer quote
Professional, clean crews. Many reviewers say the installation crew was courteous, professional, and delivered a clean system or an overall smooth install. Representative review excerpt: "The installation crew were courteous, professional, and did a stellar job completing a clean system."
Strong install execution. Customers also describe the installation as well done and say the work went through without major problems. Representative review excerpt: "The installation went through without a hitch and I was extremely happy with the whole darn process."
Damage and follow-up fixes. Complaints include installation mistakes that needed repair, such as damage to a wall, wiring problems, or crews leaving a mess or leaving the site unsecured. Representative review excerpt: "From drilling a hole into my wall and having to fight to get it fixed properly to wiring incorrectly causing my 2020 plug not to work and they tried to..."
Long-term support & performance
Long-Term Support7.1/10
Post-install support and performance receive a mildly positive but still mixed read. Some reviewers say the system performs as expected and that customer service is helpful, while others report trouble getting repairs, monitoring support, or follow-up after the system is live.Solar.com's composite of published customer feedback, not a customer quote
Helpful post-install support. A few reviewers say customer service was professional and that staff stayed supportive after the installation was complete. Representative review excerpt: "I did have to call into customer service for a few questions but the lady I spoke to was very professional and nice."
System producing as promised. Some customers report that the system has been generating the amount of solar power stated in the contract and that the install finished without lingering issues. Representative review excerpt: "The installation went well, and the system has been generating the amount of solar power as stated in the contract."
Service and monitoring complaints. Negative reviews mention unresolved repair requests, app or monitoring issues, and cases where customers felt the system or follow-up support was not working as expected. Representative review excerpt: "I’ve sent 2 emails to customer service and spoke to someone that said they would call on Monday to schedule another repair."
How this is built: category scores and summaries weigh the company's full published rating record (336 Google reviews averaging 4.2 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.