Milholland Electric Reviews

Reviewers give Milholland a mostly favorable but not spotless read on sales and proposal handling. Many describe clear presentations, useful guidance, and system sizing that felt aligned with their needs, while a smaller but meaningful group says expectations around promises or follow-through were not met.Solar.com's composite of published customer feedback, not a customer quote

Clear, low-pressure presentations. Reviewers often say the sales process felt thorough and informative, with guidance that did not feel pushy and helped them understand the proposal. Some also mention the team's familiarity with roof constraints and system sizing. Representative review excerpt: "Randy was our sales manager and he gave a very complete presentation of Milholland and SunPower that didn't feel pressured."

Helpful fit for the home and usage. Several reviewers describe proposals that matched their electricity use and roof conditions well, which helped set realistic expectations for the project. These accounts suggest the company can do careful upfront planning when the process goes smoothly. Representative review excerpt: "Of all the companies, Milholland's crew in San Diego had the best understanding of our roof (a stone-lined steel tiles) and how to mount elevated panels without drilling through the..."

Expectation gaps on promises. Complaints center on reviewers saying they were promised certain outcomes or support that later did not materialize. Those accounts frame sales concerns as a mismatch between what was described upfront and what happened later. Representative review excerpt: "We were PROMISED over and over that all we would see from Edison was a $10 regulatory fee each month."

Reviews on pricing and financing are mixed to negative overall.Solar.com's composite of published customer feedback, not a customer quote

Disputes over money and commitments. Negative reviews frequently mention disagreements over what was included in the contract, unfulfilled payment or buyout expectations, or added costs after the job. Reviewers also describe frustration around financing outcomes and incentive timing not lining up with what they expected. Representative review excerpt: "However it was not paid and now being told they will not pay it claiming a $ amount payout is on my contract which it is not."

Some found pricing straightforward. A portion of reviewers describe the quote process as clear and the installation cost as reasonable for the system size and output. These comments suggest some customers felt the financial side was explained well enough to move forward confidently. Representative review excerpt: "The cost of the installation and upgrade came out to be the least expensive for the power our panels generate."

Quote and estimate process worked for some. That points to a process that can feel transparent when the estimate conversation is handled carefully. Representative review excerpt: "So we said, "Why aren't we talking to Milholland?" We got in touch with Harry Berman at Milholland, who met with us and provided several quotes."

Communication is one of the more uneven parts of the review corpus. Many reviewers praise responsive staff who found solutions quickly, but nearly as many describe difficulty getting updates, reaching someone after the sale, or getting issues routed to the right person.Solar.com's composite of published customer feedback, not a customer quote

Responsive when the right person engaged. Positive reviews often highlight staff who answered questions quickly, found solutions, and kept the project moving. In those cases, reviewers say the coordination felt professional and hands-on. Representative review excerpt: "Chad the supervisor and his helper Dave were amazing, were responsive, super easy to work with, provided a timely response and were very professional."

Problems were handled quickly in some cases. Some customers report that a project lead or coordinator stepped in and connected them with the right crew to resolve hiccups. These accounts suggest the company can coordinate well when a clear owner stays involved. Representative review excerpt: "We had some hiccups at the beginning of the installation and she was not only responsive but also quickly found the right people and solutions to our issues."

Hard to reach after issues surfaced. Complaints commonly describe delayed callbacks, unanswered emails, or difficulty finding anyone willing to take ownership once a problem appeared. Several reviewers frame the communication breakdown as lasting well beyond the install date. Representative review excerpt: "Nearly 3 years later, they still have not returned to fix the loose breakers left floating in my breaker box and will not return my calls or emails."

Timeline feedback trends slightly positive, but not without delays. Many reviewers say projects moved ahead as expected, while others report long waits for inspection, activation, or follow-up work after installation.Solar.com's composite of published customer feedback, not a customer quote

Projects that stayed on track. Some reviewers describe the installation and related electrical work as moving through the expected steps without major friction. These accounts suggest the company can manage scheduling and handoffs smoothly on some jobs. Representative review excerpt: "We had our solar system designed and installed by Milholland (formely Secure roofing)."

Good handling of post-install steps. A few customers mention follow-up work such as re-installation, touch-ups, or coordination around roof work being handled as part of the project timeline. That points to a process that can adapt when other trades or inspections are involved. Representative review excerpt: "After the solar installation, the Milholland specialist came and offer to touch upon any ceiling cracks and outer wall touch-ups from the electrical panel installation, the homeowner will need to..."

Slow activation and inspection delays. Negative reviews describe long waits for service activation, inspection approval, or other final steps after the panels were already installed. Reviewers also mention delayed return visits, which suggests the schedule can stall after the main build is complete. Representative review excerpt: "I've been playing email hide and seek for my service activation for the past seven months."

Workmanship is the strongest area in the review set. Reviewers frequently describe careful crews, solid install quality, and professional site handling, though a smaller set reports property damage, leaks, or cleanup concerns.Solar.com's composite of published customer feedback, not a customer quote

Careful, knowledgeable installation. Many reviewers praise the crew's technical knowledge, especially on complex roofs and mounting situations. These comments portray the installers as capable and detail-oriented. Representative review excerpt: "Of all the companies, Milholland's crew in San Diego had the best understanding of our roof (a stone-lined steel tiles) and how to mount elevated panels without drilling through the..."

Professional finish and cleanup efforts. Several customers say the team handled the work neatly and followed up with touch-ups or adjustments after the install. That pattern supports a generally favorable view of installation quality and site care. Representative review excerpt: "After the solar installation, the Milholland specialist came and offer to touch upon any ceiling cracks and outer wall touch-ups from the electrical panel installation, the homeowner will need to..."

Cleanup and damage complaints. A smaller group of reviewers reports messes, property damage, or leak issues tied to the installation. Those complaints suggest workmanship is usually strong, but not uniformly clean or problem-free. Representative review excerpt: "After filling my green waste bin with styrofoam, the installation team decided my pool was the next best trash can, costing me $100s in cleanup and repairs to my pool..."

Post-install support is mixed and leans cautious. Some reviewers report systems working well and issues being corrected, but a substantial set says repairs, warranty help, or service requests took too long or required repeated follow-up.Solar.com's composite of published customer feedback, not a customer quote

Service and warranty frustrations. Complaints commonly focus on slow or ineffective repair help, unresolved broken panels, or out-of-pocket costs that reviewers say should have been covered. Several describe repeated outreach before getting any response, which weighs on the post-install experience. Representative review excerpt: "I have been trying to contact this company for over 2 months with no response because 7 solar panels are not working that they installed."

Some systems were working well after install. Positive reviews describe systems operating properly after handoff, including approval steps and post-install checks being completed. These accounts indicate that support can be effective when the issue is straightforward. Representative review excerpt: "Also, Benjamin made sure our solar system and power wall were working perfectly."

Helpful follow-up on some service needs. A few customers say the company sent a team out and resolved a problem after the initial install. That suggests there are cases where support does respond and close the loop. Representative review excerpt: "I had a problem with my Solar System Waldo who I spoke with quickly remedy the problem by sending his team out."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.