Mohr Power Solar Reviews

Reviewers give a mixed picture of the sales experience. Many describe straightforward, low-pressure conversations and proposals that matched expectations, while a meaningful minority report unclear pricing discussions, missed appointments, or promises that were not fully delivered.Solar.com's composite of published customer feedback, not a customer quote

Low-pressure consults. Several reviewers say the sales process felt helpful and not overly aggressive, with conversations focused on fit and usage rather than upselling. Representative review excerpt: "We spent about 1 hour but most of the time, it was spent on going through best option for me and talking about potential usage changes."

Straightforward expectations. Some customers describe the sales team as being clear about what the project would involve and not overpromising on the outcome. Representative review excerpt: "The salesman did not over promise."

Proposal and scheduling complaints. Other reviewers report frustration with pricing breakdowns, appointment handling, and follow-through on what was discussed. Representative review excerpt: "When I asked about the price breakdown, he said "I don’t break it down that way it’s a total installed price"."

Feedback on pricing and financing is mixed and leans cautious. Reviewers praise reasonable quotes in some cases, but complaints center on missing quotes, unclear pricing detail, and confusion tied to refunds, deposits, or service-related costs.Solar.com's composite of published customer feedback, not a customer quote

Reasonable pricing examples. Some reviewers say the company offered fair or reasonable pricing for the work completed, including extra panels or simple fixes. Representative review excerpt: "They did the job quickly and helped with the purchase of extra panels at a reasonable price and in a reasonable amount of time."

Pricing quotes reported. A few customers mention receiving pricing that compared well within their quote set and felt acceptable for the scope of work. Representative review excerpt: "I got three quotes for solar heating, and Mohr was slightly less expensive than the second best quote."

Unclear pricing and quote follow-up. Other reviewers describe difficulty getting price breakdowns, incomplete quotes, or answers about costs and warranty-related charges. Representative review excerpt: "I also asked about expanding my system and requested a quote but they never got it to me."

Communication is one of the weaker parts of the review profile. Some reviewers describe responsive office support and helpful coordination, but many others report repeated missed callbacks, limited updates, and poor ownership when projects needed attention.Solar.com's composite of published customer feedback, not a customer quote

Responsive in some cases. Several reviewers say the team responded quickly when they needed service or help setting up a visit, and that office staff kept things organized. Representative review excerpt: "Mohr Power was the only solar servicing company that was responsive when I needed to replace my faulty ABB solar inverter from now defunct Supower."

Helpful office coordination. Some customers specifically credit the office with setting up the appointment process well and helping the job start smoothly. Representative review excerpt: "Brittany at the office also really knows her stuff and had the call set up for success before they even came out."

Missed calls and poor follow-up. Other reviewers report repeated difficulty getting callbacks, getting questions answered, or receiving notice when appointments changed or were missed. Representative review excerpt: "Many days before the appointment day I left hundreds of messages for the owner to call me back but I got no reply and no notice for a missing appointment."

Timeline feedback is mixed, with some customers reporting timely installation and others describing long delays. Complaints focus on slow response times, missed appointments, and projects that stretched well beyond expectations.Solar.com's composite of published customer feedback, not a customer quote

Timely installs reported. Some reviewers say the installation moved forward on schedule and was completed in a reasonable timeframe. Representative review excerpt: "The installation went in a timely manner."

Prompt project completion examples. A few customers describe the work as moving quickly from start to finish, with the process wrapped up without major delay. Representative review excerpt: "Hit up Frank, he's quick and will have your solar done from start to finish in no time!!"

Delay and no-show complaints. Other reviewers report months-long gaps, missed appointments, or slow action on panel moves and repairs that affected their project timing. Representative review excerpt: "Had four panels down in April - they got around to it in August (hello - the best months for solar April-August) - and then told me I had another..."

Workmanship is the strongest-reviewed area overall. Most reviewers describe professional crews, careful cleanup, and solid installation or repair work, though a smaller set of complaints mentions roof damage, missed visits, or unfinished follow-up on site issues.Solar.com's composite of published customer feedback, not a customer quote

Professional install quality. Reviewers frequently praise the crews for professional installation work, clear answers during the job, and careful handling of the equipment. Representative review excerpt: "After selecting an inverter (with Brittany's help and advice), Shane came out to do a very professional install and was very patient with answering all my questions."

Cleanup and repair work. Customers also note that installers patched holes, cleaned panels carefully, and resolved issues left by previous service work. Representative review excerpt: "James and Zack made short work of unmounting the old inverter, installing the new one, and patched up the remaining holes."

Site-care complaints. A smaller group reports damage concerns, missed appointments, or slow responses when roof-related or panel-relocation work needed attention. Representative review excerpt: "Mohr Power just totally ignore me and don't come to move the panel then I can't fix my roof which is brand new and they damaged it and leaked badly..."

Post-install support and system performance trend negative overall. Reviewers do describe some systems running well and some warranty help being handled, but complaints are common around callback delays, warranty uncertainty, replacement parts, and service after the original install.Solar.com's composite of published customer feedback, not a customer quote

Some systems perform well. A number of reviewers say their systems or repairs were working well after service, including cases where performance improved after an inverter replacement. Representative review excerpt: "After about 6 hours of work my system was up and running and actually working BETTER than my old inverter."

Helpful attention on older systems. Some customers report consistent support when dealing with older equipment or repair needs. Representative review excerpt: "We had some issues with our older set of panels, and we received consistent attention and outstanding customer service from Brittany and Shane!!"

Warranty and service frustrations. Other reviewers say they had trouble getting post-install help, were unsure about warranty status, or ran into delays when replacement parts or service were needed. Representative review excerpt: "Good system , but if you have a problem don't even bother they WON'T even call you back"

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.