New Day Solar Reviews

Reviewers largely describe the sales process as clear, responsive, and not pushy, with many saying proposals were straightforward and paperwork was handled well. A small number of complaints focus on information accuracy, upfront-fee expectations, and assumptions tied to incentive timing.Solar.com's composite of published customer feedback, not a customer quote

Clear, low-pressure sales experience. Many reviewers say the company was easy to work with during the proposal stage, with clear explanations, quick responses, and little to no pushy selling. Several also mention that the team helped align the plan to their needs and handled back-office paperwork. Representative review excerpt: "New Day Solar was very easy to communicate with, was not pushy about selling or upselling, responded to texts and emails quickly, and were thorough."

Straightforward quote and paperwork. Reviewers also praise honest pricing language and a process that felt transparent from the start, including help with permits and administrative steps. Representative review excerpt: "Honest quote, clear communication and easy payment options."

Watch-out on expectations. A few complaints say some representatives did not provide fully accurate information or set expectations clearly around upfront costs and incentive timing. Representative review excerpt: "Please consult with an electrician and send over all documents so you know what to expect because the representatives may not give you the correct information."

Feedback on pricing and financing is mostly positive, with many reviewers describing the company as cost effective and helpful in navigating payment details. The main complaints involve deposits, out-of-pocket prep work, and incentive timing expectations.Solar.com's composite of published customer feedback, not a customer quote

Cost-conscious and helpful with payments. Several reviewers say the pricing felt reasonable or cost effective, and that the company was helpful when discussing payment options and financing details. Representative review excerpt: "We selected New Day solar because they had awesome online reviews, locally owned, cost effective and can get it completed on my timeline."

Some price-related praise after installation. Some customers mention favorable billing outcomes after the project, including discounts on quoted fees or strong long-term savings on electric costs. Representative review excerpt: "When the part arrived they installed in within 24 hours and even gave me a discount on the previously quoted fee."

Deposit and cost-expectation concerns. A small group of complaints says expectations were not always aligned around deposits, added electrical work, or reliance on incentive timing to make the project work financially. Representative review excerpt: "From the beginning, I was extremely clear that I would only proceed if the rebate covered the full project cost and that I would not pay any non-refundable deposit."

Communication is one of the strongest themes in the review corpus. Reviewers repeatedly describe fast responses, helpful coordination, and strong follow-through on service requests and project handoffs, though a few note gaps around scheduling or repair updates.Solar.com's composite of published customer feedback, not a customer quote

Fast, responsive communication. Many reviewers say the team responded quickly to texts, emails, and service questions, and that they felt listened to throughout the process. Representative review excerpt: "New Day Solar was very easy to communicate with, was not pushy about selling or upselling, responded to texts and emails quickly, and were thorough."

Helpful service desk and coordination. Customers also describe smooth handoffs, prompt scheduling, and support that stayed engaged when projects or repairs needed attention. Representative review excerpt: "The service desk answered all my questions, the repairs were scheduled promptly, the technicians were great, and I felt that I truly was important."

A few scheduling gaps. A small number of complaints mention limited communication about scheduling, work sequencing, or repair timing when issues came up. Representative review excerpt: "There was just no communication with me regarding the scheduling and what work would be done when."

Most reviewers say projects moved on schedule, with permits, inspections, and activation handled efficiently. Complaints are rare, but a few comments point to scheduling coordination issues or service delays.Solar.com's composite of published customer feedback, not a customer quote

Projects completed quickly. Reviewers frequently report timely work, including installs that happened soon after roof completion or repairs that were scheduled promptly. Representative review excerpt: "Within days of the new roof completion, New Day Solar came and installed the panels and batteries."

Permits and inspections handled. Several customers say the company took care of unfinished paperwork and helped get permits and inspections cleared without extra friction. Representative review excerpt: "Not only did New Day flawlessly install and recommission the equipment, they handled all the unfinished paperwork, making sure we had active permits and clear inspections."

Occasional schedule coordination issues. A small number of comments mention problems with arranging crews or service timing, suggesting that some customers experienced delays in coordination. Representative review excerpt: "Instead I would recommend they have a dedicated person whose sole job is arranging crews for installations and service calls and getting them scheduled appropriately."

Workmanship and site care receive extremely strong feedback overall. Reviewers frequently describe careful installations, professional crews, and clean job sites, with only a rare complaint about scope or equipment-related work.Solar.com's composite of published customer feedback, not a customer quote

Careful, clean installation. Many reviewers say the installation was done neatly and professionally, including comments about clean work areas and no broken roofing tiles. Representative review excerpt: "The whole process was well presented with no hidden surprises.They did a great job installing our panels with no broken roofing tiles."

Professional crews and cleanup. Customers also praise the technicians and service teams for being respectful, thorough, and careful with the site during and after the job. Representative review excerpt: "The service desk answered all my questions, the repairs were scheduled promptly, the technicians were great, and I felt that I truly was important."

Rare scope-related concern. One complaint says the work performed did not match what had been described for the battery installation, suggesting an isolated expectation mismatch. Representative review excerpt: "We were told that there would be no work done to our breaker box when installing our batteries because they will use a transfer switch power control system (PCS) that..."

Post-install support is another standout area, with many reviewers saying the company handled warranty work, repairs, and performance issues effectively. A small number of complaints mention delayed repairs or periods with no production before issues were resolved.Solar.com's composite of published customer feedback, not a customer quote

Warranty support handled well. Reviewers often say the team walked them through warranty replacement steps, identified issues quickly, and scheduled follow-up work promptly. Representative review excerpt: "Then walked me through the warranty replacement process slowly and carefully, as a good company should."

System repairs and performance gains. Several customers report that the company fixed inverter or system issues and restored or improved production after service visits. Representative review excerpt: "New day solar came out conveniently and repaired the old system to produce 3,000 more watts."

A few service delays. A small number of complaints mention extended periods without production or repairs that had not yet been completed, pointing to occasional post-install delays. Representative review excerpt: "very bad customer service first time I had no production for three months now 5weeks and they didn't fix it yet"

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.