Sales & proposal integrity
Sales Integrity7.7/10
Reviewers most often describe the sales process as clear, patient, and low-pressure. Praise centers on detailed explanations, quick quotes, and straightforward pricing, while a small set of complaints raises concerns about warranty expectations, sales pressure, and savings claims.Solar.com's composite of published customer feedback, not a customer quote
Clear explanations. Many reviewers say representatives took time to explain the process, answer questions, and provide quotes without pressure. Representative review excerpt: "He took the time to explain everything, answered all of our questions honestly, and never made us feel pressured."
Straightforward pricing. Reviewers describe a recurring pattern in this area. Representative review excerpt: "Their prices are very competitive and honest!"
Proposal expectation issues. A smaller group of reviewers report issues with warranty explanations, sales tactics, or savings expectations not matching what they understood from the proposal. Representative review excerpt: "This was never explained by the owner when we discussed warranty - I was told I had a 25 year warranty - NOT TRUE."
Price & financing transparency
Price Transparency6.7/10
Feedback on pricing and financing is mixed but leans positive. Reviewers often mention fair pricing, low out-of-pocket costs, or no billing issues, while complaints focus on unclear warranty/value expectations, changing financing arrangements, and occasional surprise or disputed cost assumptions.Solar.com's composite of published customer feedback, not a customer quote
Fair pricing reports. Several reviewers describe the pricing as fair or reasonable and say they were satisfied with the value they received. Representative review excerpt: "Their prices are always fair and Matt is a straight shooter."
Billing usually smooth. Some reviewers say financing and billing worked without problems, even when the financing company changed over time. Representative review excerpt: "Their financing company has since changed a few times but I have never had any billing issues."
Confusion around costs. Complaints mention unclear expectations about warranty value, financing setup, or estimated savings and what customers say they understood upfront. Representative review excerpt: "I was sold on the deal my energy bill would be in the area of 25 to 50 dollars per month only to find out my system saved me 25..."
Communication & coordination
Communication8.2/10
Communication is one of the stronger themes in the review set. Reviewers frequently describe the team as responsive, patient, and helpful with follow-up, coordination, and scheduling, though a small number of complaints mention unanswered calls, emails, or delayed issue resolution.Solar.com's composite of published customer feedback, not a customer quote
Responsive follow-up. Many reviewers say the team responded quickly and helped resolve issues with patience and attention. Representative review excerpt: "Jay and the team at Peak Power Solutions were extremely helpful and patient with resolving my issue and were so quick to respond."
Helpful scheduling. Some reviewers note the company worked through scheduling conflicts and kept the process moving in an organized way. Representative review excerpt: "There was some scheduling conflicts with install due to city redoing our street- but Amber was great at working with our schedules."
Missed communication. A small set of complaints says calls or emails were not returned, or that customers had trouble getting follow-up after problems came up. Representative review excerpt: "Needless to say the owner will not return my calls or e-mails they have my money and i have their trash."
Timeline reliability
Timeline Reliability7.7/10
Most reviewers describe the timeline as dependable and the process as well managed through design, permitting, and activation. Positive feedback often mentions on-time crews, efficient work, and smooth progress through the permission-to-operate stage, while a few complaints involve delays or scheduling disruptions.Solar.com's composite of published customer feedback, not a customer quote
On-time execution. Reviewers frequently say crews showed up when expected, worked efficiently, and kept the job moving. Representative review excerpt: "The crew showed up on time, worked efficiently, and kept everything clean and professional throughout the job."
Permitting and activation. Several reviewers report that the company handled permits and the path to permission to operate smoothly. Representative review excerpt: "The peak power team did a fantastic job through all aspects of precon okanning, navigating permits and additional electrical work we required."
Schedule disruptions. A few reviewers describe scheduling conflicts or other timeline disruptions, even when they still felt the team tried to coordinate around them. Representative review excerpt: "There was some scheduling conflicts with install due to city redoing our street- but Amber was great at working with our schedules."
Workmanship & site care
Workmanship8.6/10
Workmanship reviews are largely positive. Customers often mention professional crews, clean job sites, and careful installation work, though a small number of complaints describe roof, gutter, or interior damage tied to installation.Solar.com's composite of published customer feedback, not a customer quote
Professional crews. Many reviewers describe the crew as professional, skilled, and attentive to detail. Representative review excerpt: "The entire staff and crew were incredibly professional, and the quality of their work was impeccable."
Clean work sites. Some reviewers specifically note that the team worked efficiently and kept the site clean throughout the job. Representative review excerpt: "The crew showed up on time, worked efficiently, and kept everything clean and professional throughout the job."
Damage complaints. A small set of complaints mentions roof leaks, gutter damage, or other repair issues that customers say followed the installation work. Representative review excerpt: "Damaged our gutters putting the ladder directly onto our houseThey had to reroof one whole side of my house and didn't seal it properly so it leaked into our sunroom."
Long-term support & performance
Long-Term Support8.6/10
Post-install feedback is mostly favorable, with reviewers describing reliable follow-up, helpful support, and systems that are performing as expected. A few complaints focus on warranty expectations or service issues after installation, but they are uncommon relative to the positive feedback.Solar.com's composite of published customer feedback, not a customer quote
Helpful post-install support. Reviewers often say the company continued to help after installation and remained responsive to future solar needs. Representative review excerpt: "They went above and beyond to assist with my solar needs and I am so happy to have found a company I can rely on for future solar needs."
System operating well. Several reviewers report that their systems are installed and functioning well, with monitoring or added components working as expected. Representative review excerpt: "Our system is now successfully installed with 2 EV charges and delivering further valuable savings while blending well into the house aesthetics."
Warranty or service concerns. A small number of reviewers report confusion or frustration around warranty expectations or post-install troubleshooting. Representative review excerpt: "This was never explained by the owner when we discussed warranty - I was told I had a 25 year warranty - NOT TRUE."
How this is built: category scores and summaries weigh the company's full published rating record (92 Google reviews averaging 4.9 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.