Renova Energy Reviews

Reviews on sales and proposal integrity are mostly positive, with many reviewers describing responsive sales staff, clear explanations, and organized project planning. At the same time, a smaller set of reviewers report pressure, contract concerns, and some dissatisfaction with how certain expectations were set.Solar.com's composite of published customer feedback, not a customer quote

Helpful, responsive sales guidance. Reviewers often describe sales staff as knowledgeable and willing to answer questions thoroughly. Several say the process felt professional and organized from the start. Representative review excerpt: "Johnny is truly an indispensable Sales Leader—knowledgeable, responsive, and always willing to go the extra mile to ensure every question is answered and every concern addressed."

Clearer design involvement could help. One reviewer says they wished they had been more involved in the design. This suggests that some customers wanted a more collaborative proposal process. Representative review excerpt: "I wish I would have been a little more involved in the design, to be honest."

Some contract and expectation complaints. A few reviewers report dissatisfaction with service-contract expectations and the way certain deals were framed. These complaints are less common than the praise, but they are present in the corpus. Representative review excerpt: "Some deals are good deals , some are bad, we have a lease so I have to keep paying while getting no service from them."

Price and financing transparency is a weaker area in the review set. While some reviewers describe fair pricing and helpful explanations, others report surprise costs, refund issues, and financing or lease terms that did not feel aligned with their expectations.Solar.com's composite of published customer feedback, not a customer quote

Some reviewers found pricing reasonable. A number of reviewers say the pricing felt fair or even better than expected for the service delivered. These comments suggest that not every customer had a negative pricing experience. Representative review excerpt: "For this level of service and quality, I would have expected a premium price tag for this premium service, but that was never the case."

Billing and refund disputes. Several reviewers report problems with incorrect charges, refund follow-up, or lease payments continuing despite dissatisfaction. These comments point to recurring transparency concerns after the sale. Representative review excerpt: "I have been reaching out for over 8 months now trying to get refunded for the incorrect charges from the second issue."

Monthly cost expectations sometimes missed. Some reviewers say the expected monthly savings or lease terms did not match what they experienced after installation. The recurring issue is less about the initial quote and more about how costs played out over time. Representative review excerpt: "They quoted a guaranteed price for our monthly lease at $301.00, monthly with an average bill from SoCal Edison at around $30-32."

Communication and project coordination land in mixed territory. Many reviewers describe responsive staff and smooth handoffs, but a meaningful minority report unanswered calls, email delays, and difficulty reaching the company when issues came up.Solar.com's composite of published customer feedback, not a customer quote

Responsive, helpful coordination for many projects. Many reviewers say updates were consistent and the team stayed involved through the process. Some describe the staff as proactive in answering questions and keeping the project moving. Representative review excerpt: "Johnny is truly an indispensable Sales Leader—knowledgeable, responsive, and always willing to go the extra mile to ensure every question is answered and every concern addressed."

Good coordination during installation and follow-up. Reviewers also mention clear handoffs between teams and useful guidance during the project. A few say they were kept informed about key steps, including inspections and approvals. Representative review excerpt: "Lastly, the Construction Mgr came on site day 1 and the very last day to train me on the Franklin battery app."

Hard-to-reach support after issues. Other reviewers report long stretches without returned calls or email responses, especially when they needed help after installation. These complaints suggest communication can break down once a problem needs direct support. Representative review excerpt: "For months the company has been shut down, not answering phones or emails and no way to reach anyone if the system has problems."

Timeline reliability is slightly positive overall, with many reviewers saying projects moved quickly, stayed on schedule, or progressed smoothly through permitting and inspections. Still, some reviewers describe permit delays, missed expectations, and projects taking longer than promised.Solar.com's composite of published customer feedback, not a customer quote

Several projects finished on schedule. Many reviewers say their installs were completed on time and that the process stayed organized. Some specifically mention clean job sites and steady progress. Representative review excerpt: "The project went very quickly - it was on time, neat and clean, and they resolved any of our issues and answered all of our questions."

Permitting and inspection updates were helpful. A number of reviewers describe receiving good status updates as the project moved through city inspection and approval. That suggests the company can manage the administrative side well for many customers. Representative review excerpt: "And the support team let me know what was happening throughout the process, including City inspection and approval."

Delays do show up in the reviews. Some reviewers report permit problems, multi-month delays, or projects that were not completed when expected. The complaint pattern is not dominant, but it is consistent enough to matter. Representative review excerpt: "Radio silence until I call in February and they admit they dropped the ball on obtaining permits."

Workmanship and site care are a relative strength in the review corpus. Reviewers frequently praise the installation crews for professionalism, careful work, and cleanup, though a smaller number report roof or water-related damage and post-install issues.Solar.com's composite of published customer feedback, not a customer quote

Professional crews and careful installation. Reviewers often describe the installation teams as professional, courteous, and meticulous. Many say the work quality met or exceeded expectations. Representative review excerpt: "The installation crew was professional, knowledgeable, courteous, and meticulous."

Broad praise for the install process. Some reviewers mention positive experiences across multiple teams, from design through installation and cleanup. That kind of feedback suggests the project experience is often well coordinated on site. Representative review excerpt: "Their sales team, design team, engineers, installation crews, Customer service people, and Solar Panel Cleaning crews were all fabulous."

Long-term support and performance are uneven in the review set. Many reviewers report reliable system operation and helpful follow-up, but a notable group says service requests went unanswered or that repair and warranty support was difficult to obtain.Solar.com's composite of published customer feedback, not a customer quote

Some systems are reported to perform well over time. A number of reviewers say their systems have worked well for years and that support was helpful when they needed it. These comments point to a meaningful base of satisfied long-term customers. Representative review excerpt: "We have had our solar system from Renova for over 10 years.the service has always been impeccable."

Help with getting systems back online. Some reviewers say the company was helpful in addressing performance issues after installation. That suggests post-install support can work when service is available. Representative review excerpt: "My solar has been down for a bit of time, but Renova has been helpful in getting it back up and running."

Service requests can go unanswered. Other reviewers report difficulty reaching support, delays on urgent service requests, or concerns about ongoing system problems. These complaints are a significant part of the post-install feedback. Representative review excerpt: "I left an urgent message that I needed service asap but to date over a week later have never heard back from them."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.