Titanium Solar Reviews

Reviewers give Titanium Solar a mixed-to-negative picture on sales and proposal accuracy. Some customers describe a clear, helpful sales process and say expectations were set well, while many others report that promised production, contract expectations, or follow-through did not match their experience.Solar.com's composite of published customer feedback, not a customer quote

Helpful sales experiences. Some reviewers say the sales team was transparent, easy to work with, and set expectations in a way that left them feeling comfortable moving forward. Representative review excerpt: "Thanks to Titanium Solar, we not only gained a reliable and efficient energy solution but also found a company that prioritizes honesty and customer wellbeing."

Promises did not match results. A recurring complaint is that production estimates and system outcomes were described as being well above what customers say they actually received. Representative review excerpt: "3) The amount of Solar production promised by the sales team was far greater than what the panels have actually produced, and that was pre malfunction."

Early confidence from some buyers. A smaller group reports being initially hesitant about solar but later feeling reassured by the company’s approach and presentation. Representative review excerpt: "I have heard terror stories of solar installations and interactions and I was hesitant in purchasing solar."

Reviews are largely negative on pricing and financing clarity. Praise tends to focus on reasonable pricing or easy financing, but many reviewers report surprise charges, billing confusion, and payments beginning before systems were operating as expected.Solar.com's composite of published customer feedback, not a customer quote

Billing and loan concerns. Many complaints focus on customers still paying for solar while the system was not working or fully connected, along with concerns about unexpected bills or duplicate charges. Representative review excerpt: "It’s been a 9 month process so far, and I still don’t have a working solar system, but I’m paying for it."

Value claims did not always hold up. Some reviewers say the financial benefit was weaker than expected because electricity bills remained high after installation, which shaped their view of the overall value. Representative review excerpt: "My grandmother has had these panels for over a year and is still paying for both solar and electri bill totally around 400dollars amonth which makes zero sense were thinking..."

Some found pricing reasonable. A few reviewers describe the price as fair and say they had a straightforward financing experience with a lender they were comfortable using. Representative review excerpt: "They had a reputable, and easy to work with lender to help us get the solar design we needed, without gouging rates, our exorbitant financing fees."

Communication and coordination draw more complaints than praise. Reviewers who were satisfied mention responsive updates and helpful customer service, but many others say they struggled to get callbacks, project updates, or clear ownership when issues came up.Solar.com's composite of published customer feedback, not a customer quote

Hard to reach after problems arose. A common complaint is that emails and calls went unanswered or that customers were left without clear follow-up once the job was underway or complete. Representative review excerpt: "Then the person who was assigned as our project manager no longer works there and there still was no follow up from Titanium about completing the job."

Handoffs and ownership gaps. Reviewers also describe confusion when project managers changed or when they were told to contact the company for help but did not receive a clear response. Representative review excerpt: "I get the list just to find out that TS is not taking any responsibility for this, even though they stated that if I have any issues to contact them."

Responsive help in some cases. Some customers report that the team provided updates when asked and, in a few cases, made efforts to address issues after installation. Representative review excerpt: "After an anomaly occurred in our electric panel that coincided with the timing of their electrician's work, their customer service team offered to reimburse me about 8% of my cost."

Timeline reliability is a major weak point in the review set. Some customers report fast installations, but many more say the process took months longer than expected because of inspections, utility steps, permitting, or repeated delays in getting systems turned on.Solar.com's composite of published customer feedback, not a customer quote

Long delays before activation. A frequent complaint is that installation, inspection, and activation took far longer than promised, leaving customers waiting for months. Representative review excerpt: "This company took FOREVER to install my panels, FOREVER to get them inspected and turned on, and they are not producing what they are supposed to be producing."

Permitting and utility steps dragged on. Reviewers also mention repeated delays tied to inspections, utility coordination, or unresolved prerequisites that kept the system from moving forward. Representative review excerpt: "Throughout the process, it was found that I needed to have grounded rods installed (which took several months), multiple failed inspections, countless calls into the office to keep the process..."

A few fast installs. Some reviewers say their panels were installed quickly and that the installation portion moved faster than they expected. Representative review excerpt: "My solar panels were installed within two weeks!"

Workmanship and site care receive a mixed but cautious response. Many reviewers describe professional crews and smooth installs, while a meaningful group reports roof damage, leaks, unfinished repairs, or other cleanup and site-care issues after the work was done.Solar.com's composite of published customer feedback, not a customer quote

Professional crews praised. Some customers describe the installation team as professional, knowledgeable, and efficient during the onsite work. Representative review excerpt: "The installation process was smooth, and the team was professional and knowledgeable."

Roof and property damage complaints. A recurring negative theme is reports of roof damage or leaks after installation, with some customers saying the issue was not addressed promptly. Representative review excerpt: "1) upon installation they damaged my roof causing leaks and 4 months after reporting the issue they have yet to even respond while moisture issues continue build in my attic."

Smooth installations for some homes. Other reviewers say the install itself went smoothly and that the crew handled the work well on site. Representative review excerpt: "Always on top of their work, making it work for the customers."

Long-term support and post-install performance lean negative overall. Some reviewers say the panels are producing well and that they are satisfied after turn-on, but many more report production shortfalls, unresolved service issues, or difficulties getting post-install help.Solar.com's composite of published customer feedback, not a customer quote

Production short of expectations. A common complaint is that system output did not match what was promised, which led to disappointment after the system was live. Representative review excerpt: "3) The amount of Solar production promised by the sales team was far greater than what the panels have actually produced, and that was pre malfunction."

Post-install support concerns. Reviewers also describe trouble getting help with repairs, leaks, or other follow-up issues once the system was turned on. Representative review excerpt: "If it is determined that the leak is from the solar system, which it is because I went in the attic and the leak on my ceiling under the system."

Performance praised by some owners. A portion of reviewers say their panels are performing well and meeting or exceeding expectations after installation. Representative review excerpt: "The panels are performing beyond my expectations, and I'm looking forward to seeing a significant reduction in my electricity bills."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.